Hiring: Full-Time Agency Support Coordinator | Where's Walter Travel LLC
- 1 hour ago
- 2 min read
We're looking for a sharp, organized, and personable full-time Agency Support Coordinator to work directly with Walter Biscardi
About Where's Walter Travel LLC
About Where's Walter Travel LLC
Where's Walter Travel LLC is an award-winning, boutique travel agency based in the Orlando area, specializing in cruise vacations, luxury travel, group sailings, river voyages, and custom land experiences. In just over three years, we've planned nearly 2,000 vacations for travelers across the country — and we're still growing.
We're a proud member of KHM Travel Group and a Virgin Voyages Top 100 North American Sales Partner three years running. In 2025, founder Walter Biscardi was named Travel Agent of the Year for Oceania Cruises, Virgin Voyages, and the entire state of Florida within KHM.
Our team is small, tight-knit, and genuinely passionate about what we do. We don't just book trips — we build relationships and create travel experiences people talk about for years.
The Role
We're looking for a sharp, organized, and personable full-time Agency Support Coordinator to work directly with Walter Biscardi. This role is the connective tissue of the operation — keeping things running smoothly on the administrative and client communications side so the agency can continue to grow.
This is a remote-friendly position with no travel expected.
What You'll Be Doing
Responsibilities will include, but are not limited to:
Learning and operating our Tern Travel Management System for day-to-day agency work
Building and managing client trip itineraries within Tern
Managing and responding to client and travel partner emails in a timely, professional manner
Fielding phone calls from clients and travel partners
Managing Walter's schedule and calendar
Coordinating client inquiries with our associate agents (Cory and Mindy) when Walter is traveling or away from the office
As you get comfortable in the role, there will be opportunities to grow into additional responsibilities.
What We're Looking For
Excellent written and verbal communication skills — you're comfortable talking to people and representing the agency professionally
Strong organizational skills and attention to detail
A quick learner who can get up to speed on new software and systems
Comfortable working independently and managing your own time
Prior experience in travel, hospitality, customer service, or administrative support is a plus — but not required if you're the right person
A genuine interest in travel doesn't hurt either
The Details
Full-time position
Fully remote
No travel expected or required with this position — this is strictly a behind-the-scenes support role
No benefits package included with this position
Compensation: $18–$20/hour, commensurate with experience
To Apply
Send your resume and a brief note about yourself to info@whereswaltertravel.com. Tell us a little about your background and why this role caught your eye. We want to hear from you, not just see a list of bullet points.
Thank you so much for your interest in working with Where's Walter Travel LLC and have an amazing day!
Walter & Rebecca